The content of terms and conditions may be change, move or delete at any time. Please note that ZOJIMALL have the rights to change the contents of the terms and conditions without any notice. Any violation of rules and regulations of these terms and conditions, ZOJIMALL will take immediate actions against the offender(s).
Comments and Feedbacks
All comments and feedbacks to www.myzojimall.com will be remain ZOJIMALL's property.
User shall agree that there will be no comment(s) submitted to the www.zojimall.com will violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for any comment's content made.
User shall agree that ZOJIMALL may send newsletter regarding the latest news/products/promotions etc through email to the user.
Accuracy of Information
We attempt to be as accurate as possible when describing our products on the Site; however, to the extent permitted by applicable law, we do not warrant that the product descriptions, colors or other content available on the Site are accurate, complete, current, or error-free. In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. Please note that size of pictures is not according to proportion and colour may differ due to individual monitor’s resolution.
We warrant the thermal insulation of Zojirushi product against defects for a period of two years from the date of original retail purchase. Warranty coverage includes manufacturing defects & heat retention failure.
This warranty does not include any postage, freight, transportation, insurance or delivery fees.
We are not responsible or liable for any loss, inconvenience or damage, whether special, direct, incidental, consequential or otherwise, and whether known or should have been known to us, including damage to or replacement of other equipment and property and personal injury, resulting from any breach of warranty, the inability to use the product or under any legal theory in contract or tort. These warranties and remedies are your sole and exclusive warranties and remedies. No other warranties, oral, or written, express or implied, are given, our liability is limited to the actual purchase price you paid to the retail seller of the defective product.
To claim a warranty, you may contact our customer services by e-mail to firstname.lastname@example.org. Proof of purchase must be submitted in order to claim warranty.
There is no warranty on spare parts except for faulty new units. You may purchase the replacement parts from us.
You may choose to register at our Site. If you do, you will have an email address/username and password for your account. You are responsible for maintaining the confidentiality of your account, username and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account, username and/or password. You agree to provide only accurate, truthful information. We reserve the right to refuse service and/or terminate accounts without prior notice if you violate these Terms and Conditions or if we decide, in our sole discretion, that it would be in Zojimall's best interests to do so.
Pricing & Shipping
Prices stated on this site are in RM (Ringgit Malaysia) & we only ship within Malaysia. Shipping charges are not included. We are not providing oversea shipping services at this moment. Products shown are for illustration purpose only. ZOJIMALL reserves the right to change the prices without prior notice.
Third Party Links
We are not responsible for the content of any off-website pages or any other websites linked to or from the Site. Links appearing on the Site are for convenience only and are not an endorsement by us, our affiliates or our partners of the referenced content, product, service, or supplier. Your linking to or from any off-website pages or other websites is at your own risk. We are in no way responsible for examining or evaluating, and we do not warrant the offerings of, off-website pages or any other websites linked to or from the Site, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and websites, including, without limitation, their privacy policies and terms and conditions. You should carefully review the terms and conditions and privacy policies of all off-website pages and other websites that you visit.
You agree to defend, indemnify and hold us harmless for any loss, damages or costs, including reasonable attorneys' fees, resulting from any third party claim, action, or demand resulting from your use of the Site. You also agree to indemnify us for any loss, damages, or costs, including reasonable attorneys' fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.